ID #1249

when i'm going to open the game a dialog box appeared on the screen and said to download this file :- . after downloaded this file i could'nt open the game. what should i do ?

After the new version updated, there are some Compatibility Issues in Batheo. To solve the problem, please try these methods:

1. Update your Flash Player to the newest version.
2. Clear your cookies / cache (visit: and restart your page before you log in.
3. Change another browsers such as Firefox or Chrome, even computer if possible.
If the problem still exsit, please contact our Customer Service by send us a ticket (visit:!usercenter).

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